Faculty members from Washington University’s Olin Business School, the School of Medicine and the School of Arts and Science spoke on a panel at the Annual Society for Medical Decision Making Conference Oct. 19th in St. Louis. Selin Malkoc, PhD, associate professor of marketing, and Joseph Goodman, PhD, associate professor of marketing, of the Olin Business School; John Schneider, MD, assistant professor of otolaryngology and Director of Rhinology, and Mary Politi, PhD, associate professor of surgery, of Washington University School of Medicine; and Leonard Green, PhD, professor of psychology in the School of Arts and Science discussed healthcare decision making among vulnerable populations that are new in utilizing the health insurance system with the Affordable Care Act expansion.
The experts provided a scenario about patient and provider challenges in healthcare settings from the Choosing Wisely campaign, a national campaign with goals to promote conversations between clinicians and patients. They then discussed research from consumer behaviors to help address and break down the patient/provider barriers. What works best for certain patients may not work the same for everyone, so communication between healthcare providers and patients is critical to matching the best health care with each patient in at-risk populations. Dr. Goodman articulated ways to help individuals make decisions involving potential future health events. The group emphasized the need to consider coordinated, patient centered care in order to help improve care delivery within this vulnerable population.
To watch a video of the panel discussion, please click here.
To learn more about the panel discussion, visit the Society for Medical Decision Making website.
Read from the perspective of a SMDM participant.
The Division of Public Health Sciences, Department of Surgery at Washington University School of Medicine in St. Louis co-sponsored this panel for the Society for Medical Decision Making Conference.
Research reported in this panel was supported a Bring Your Own Idea Grant from the Office of the Provost (Holden Thorp, Ph.D.) at Washington University in St. Louis.